How Police Saved My Life
— Hello. — Hello! — I answered with much more enthusiasm than him. — What is your name? — He asked me; — Adri, and yours? — Alex — He looked at me carefully while he sat informally on the chair —. So, you… come here and offer conversations? — Yes, I come here once […]
Active listening
Active Listening Tecniques: Rogers and Farson defined three ways of active listening • Find the real meaning of what you hear. Try to understand both the words and the emotions behind them. • Respond to feelings, not to what the other person “says”. Often the real message is the emotion and not the words […]
